Terms and Conditions for Users
This section contains the terms and conditions for users of this website (www.eventsticketing.com), which is jointly operated by Epicentro Digital Limited and KBQuest Hong Kong Limited (collective the “Owner”). Please read these Terms and Conditions for Users carefully as they apply to your use of the online shopping services of this website. By placing an order on this website, you are agreeing to these Terms and Conditions for Users, and accept and agree to be bound by the same.
1. Definitions and Headings
1.1 In these Terms and Conditions for Users, the following terms shall have the following meanings:
1.1.1 “Confirmation Email” means an email confirming receipt of an order and containing the details of the order.
1.1.2 “Customer” means you and all other persons who access and place an order on this website, including Members (as defined below).
1.1.3 “Event/Events” means exhibitions, fairs, shows, events, concerts and anything analogous to the above, which are promoted and/or have their tickets sold on this website.
1.1.4 “Member” means you and all other persons who access this website by logging in to your members account with your personal password.
1.1.5 “Organizers” means the organizers or hosts of Events.
1.1.6 "Ticket/Tickets" means the tickets of Events for sale on this website.
1.2 The headings and sub-headings in these Terms and Conditions for Users are inserted for convenience only and do not affect the interpretation of the terms herein.
EventsTicketing is an online platform which enables Organizers to promote and sell tickets for their Events. Except where otherwise specified, the Owner is not the seller or supplier of the Tickets on this website. We are only responsible for managing and administering the website, arranging order processing and fulfillment of your orders with the Organizers.
3. Members Account
3.1 You may register with us to enjoy member privileges.
3.2 You shall provide genuine, accurate, complete and current information for the registration of your members account.
3.3 By registering as a member on this website and by logging in subsequently, Member represents that he/she is of legal age and has the legal capacity to enter into a legally binding contract.
3.4 A personal password is required to log into a members account. The Owner shall use its best endeavours to prevent any unauthorized access to this website. You, as a Member, understand and agree that it is your responsibility to keep your password confidential and to prevent unauthorized use of your account, and that the Owner shall not be responsible for any offline password management, and shall not be liable for any loss or damages whatsoever if any third party gains unauthorized access to this website using your members account.
3.5 The Owner has the absolute discretion to refuse registration of any person as a Member and to terminate the membership of any Member for any reason.
3.6 Member agrees to indemnify the Owner for all claims, losses and damages whatsoever made by any third party arising from the actions of any person using the Member's members account.
4. Prices and Information of Tickets and Events
4.1 All prices are quoted in Hong Kong dollars unless otherwise specified. All item prices shown are exclusive of the booking fee, which will be shown separately on the confirmation page.
4.2 The Owner shall use all reasonable commercial endeavours to ensure that prices of the Tickets listed on the website are up-to-date, but the prices displayed on this website are for reference only and are subject to alteration or modification at the time of actual transaction.
4.3 Information of the Tickets and Events is provided by the Organizers of Events. The Owner shall make every effort to ensure that such information is up-to-date but shall have no obligation or liability for any inaccuracy or misstatement thereof. The Owner reserves the right to vary such information of the Tickets and Events without prior notice.
5. Order Placement and Confirmation
5.1 You shall provide genuine, accurate, complete and current information for the purchase of Ticket on this website.
5.2 By placing an order on this website, Customer represents that he/she is of legal age and has the legal capacity to enter into a legally binding contract.
5.3 When you purchase a Ticket from the website, we will send you a Confirmation Email.
5.4 A legally binding contract is formed upon your receipt of our Confirmation Email. Such contract with you is executed in Hong Kong.
6. Cancellation Policy
6.1 All Tickets sold on this website are non-refundable, except where the Event is cancelled or does not take place for any reason. In such event, you will receive a full refund of the Ticket price from EventsTicketing. Please note that the booking fee is not refundable.
6.2 If applicable, you may request a refund for your Ticket by contacting us at email@example.com. Such request will be reviewed by the Organizer on a case-by-case basis at its sole discretion. The booking fee paid is non-refundable under all circumstances.
7.1 Payment for Tickets ordered through the website can be made via PayPal. Fees charged by PayPal shall be borne by the Owner.
7.2 Customer warrants that all information provided for the processing of payment is accurate and complete, and that its use of such monies and/or credit cards is authorized and legal.
8. Event/Venue Rules and Regulations
8.1 Tickets are issued subject to the rules and regulations of the Event, issued by the Organizer and the Event venue. Full details are available from the Organizer upon request. You and all other Ticket holders must comply with all relevant statutes, rules and regulations and safety announcements while attending the Event.
8.2 Ticket holders must produce acceptable proof of identity / age upon request of the Organizer or any persons acting on behalf of the Organizer.
8.3 The right of admission is reserved by the Organizer and the venue. You may be refused entry or ejected for anti-social behavior or other activity deemed inappropriate. Late arrival may result in non-admittance until a suitable break in the performance, if any.
8.4 Organizers reserve the right to alter, amend, add, withdraw or substitute Event artists, prices, date, venue, audience capacity, age restrictions and times.
8.5 Recording equipment, including cameras, audio- and video-recorders are not permitted without the express written approval of the Organizer.
9.1 Should there be any changes or updates on the information you provided, please update your profile at your earliest convenience, or send us a data correction request according to our Personal Data Policy. The Owner shall not be responsible for any consequences caused by the inaccuracy of any information provided.
9.2 If there are any inconsistencies between the terms and conditions on your Ticket and these Terms and Conditions for Users, the former shall prevail.
9.3 If there are any inconsistencies between the translated version(s) of the Terms and Conditions for Users and this English version of the Terms and Conditions for Users, the English version shall prevail.